A mobile phone is a communication tool, not a safety system.
In Australia and New Zealand, relying on a phone during a critical incident often means the difference between a rapid rescue and a recovery mission. Under the WHS Act 2011 (AU) and HSWA 2015 (NZ), your duty of care requires a proactive system, not just a device in a pocket.
The law demands effective risk mitigation, not just a device
In Australia, the WHS Act 2011 requires PCBUs to eliminate or minimise risks to health and safety so far as is reasonably practicable. Similarly, the HSWA 2015 in New Zealand mandates that PCBUs ensure the safety of workers, which includes implementing reliable communication and monitoring for those working alone or in remote areas.
A policy on paper cannot call for help
What we consistently see is a dangerous gap where organisations rely on a mobile phone app that cannot be worn on the body and is inaccessible in a fast, unexpected emergency. Many PCBUs also mistakenly treat PLBs as lone worker solutions, failing to realise these beacons lack check-in capabilities and No-Motion Alerts, leaving workers unprotected between distress signals.
True safety requires wearable technology and professional oversight
Genuine protection involves purpose-built cellular wearable devices for urban areas and satellite devices for remote zones where mobile coverage fails. These systems must provide No-Motion Alerts and high-accuracy location tracking—not just location at the moment of alarm—integrated with a 24/7 professional monitoring centre to ensure an immediate response.
Guardian Angel Safety: Turning Policy Into Real Protection
For over 12 years, we have helped organisations across Australia and New Zealand convert compliance obligations into working safety infrastructure. By combining cellular and satellite-connected devices with 24/7 professional monitoring, we ensure your workers are never truly alone.
Content prepared by Guardian Angel Safety — lone and remote worker protection across Australia and New Zealand.