What is a lone worker safety device?

A lone worker safety device is a wearable or app designed to protect people working alone. Key features include emergency alerts and communication with SOS button or automatic alerts like fall detection that connect workers to a monitoring center via cellular or satellite, real-time GPS tracking that sends location updates so responders know exactly where the worker is, advanced safety features like geofencing and indoor beacons, and durable integration built for tough environments linked to 24/7 monitoring with clear escalation procedures.

Do devices work in areas without cell coverage?

Yes. For outdoor areas with no cell coverage, Guardian Angel offers satellite-based solutions like Garmin and Blackline devices. For indoor and multi-storey buildings, we provide Blackline G7 bridges with G7X pendants and indoor locating beacons to ensure accurate location in large indoor spaces.

How does Guardian Angel monitoring work?

All Guardian Angel alerts are received by our A1 graded in-country monitoring station as Priority 1 alerts. When an alert is received, operators link to the device location platform and Guardian Angel Portal to see who is assigned and follow your escalation instructions. Two operators team up - one stays on the call with the worker while the second contacts emergency services and your organization contacts. The incident is not closed until the worker has help or the situation is resolved.

Why choose Guardian Angel monitoring instead of in-house?

Our A1 Graded monitoring stations are ISO certified with business contingencies including backup power, phone lines, and internet. All operators are police vetted and trained in emergency response with specialized lone worker protocols. In-house monitoring places critical emergency response responsibility on employees, increasing risk of human error, psychosocial harm, and distraction from core duties.

What is the Guardian Angel Portal and what does it do?

Guardian Angel Portal is your secure hub for managing all devices, users, escalation contacts, and response instructions. You can tailor alert response protocols including duress codes, gate codes, and health details. It maintains records of monthly device tests and full audit trails for compliance with comprehensive reporting. The portal makes data maintenance easy with unlimited staff access and API integration options for HR system automation.

Can a phone replace a lone worker safety device?

The Health and Safety at Work Act requires providing effective means of communication. If a worker cannot safely make a phone call during an incident, unlock their screen, dial emergency services, and communicate their location and situation details, they need a standalone duress device. Features like fall detection, no-motion alerts, and auto-dial to professional monitoring with GPS location provide protection that phones cannot match, especially in remote areas without cell coverage.

Do you provide training for staff?

Yes. Guardian Angel delivers comprehensive user and administrator training including refresher sessions. All training materials including cheat sheets and full manuals are provided. Training can be delivered online or in person with train-the-trainer options available. Six-monthly refresher training is recommended to keep staff engaged and capture new employees.

What is included in the recurring fee?

The recurring fee covers: device plan with all satellite and cellular data with no overages, mapping platform license access, Guardian Angel 24/7 monitoring service with full API integration (or self-monitoring option), monthly device testing and reporting, Guardian Angel Portal access on your chosen subscription plan, and included monthly support allowances with discounted training.

What is a lone worker safety device?

A lone worker safety device is a wearable or app designed to protect people working alone. Key features include: Emergency alerts & communication : SOS button or automatic alerts (e.g., fall detection) connect workers to a monitoring center via cellular or satellite. Real-time GPS tracking : Sends location updates so responders know exactly where the worker is—even indoors or in low-signal areas. Advanced safety features : Options like geofencing, indoor beacons, and gas monitoring for added protection. Durable & integrated : Built for tough environments, configurable remotely, and linked to 24 7 monitoring with clear escalation procedures.

Do you provide training for staff?

Yes. We deliver comprehensive user and administrator training, including refresher sessions. We provide all the training material include cheat sheets and full manuals. Feedback consistently highlights that our training is clear, easy to follow, and confidence-building. We recommend 6 monthly refresher training to keep staff engaged with the solution and to capture new staff. We can deliver training online or in person, and can also accommodate a train the trainer option.

How is support handled?

All support calls and emails are managed via Zendesk, a global leading support platform. This ensures nothing is missed, updates are clear, and end users are fully informed throughout resolution.

Do devices work in areas without cell coverage?

For outdoor areas with no cell cover, we offer satellite-based solutions like the Garmin and Blackline devices. For indoor and or multi-storey buildings, we provide Blackline G7 bridges with G7X pendants, and indoor locating beacons to ensure accurate location in large indoor spaces.

Do you offer purchase or lease options?

Yes, we offer both. You can buy devices outright or lease them depending on what suits your budget and project duration.

Are there any discounts for bulk purchases?

Yes, volume discounts and non for profit organisations discounts are available. We also run limited-time promotions - speak with our sales team to see what’s current.

What is included in the recurring fee?

The fee covers: Device Plan - All satellite and or cellular data (no overages)Mapping Platform License (Guardian Everywhere, Halo, Blackline Live, Zepcam Manager)Guardian Angel Monitoring service - Full API integration for 24 7 real-time alertingOption available to self-monitorMonthly device testing and reporting.Guardian Angel Portal (on your chosen subscription plan) – default free option is view only.All Guardian Angel Portal subscriptions includes monthly support allowances and discounted training.

Does every device have an ongoing fee?

Yes, all devices require a recurring subscription, which covers network connectivity, access to the mapping platform, and Guardian Angel monitoring. If you choose to self-monitor in-house, you can skip our monitoring service, but the device plan and platform fees will still apply to keep your team connected and your devices operational.

Can we trial the lone worker safety devices before purchasing?

Yes. We encourage trials for organisations planning a full team rollout, so your staff can experience the devices in their real work environment before committing. It’s important to have a clear objective for your trial. What does a successful trial look like? And to ensure if success criteria is met, you have budget available. This ensures the trial is meaningful and reflective of your operational and safety needs. Your trial staff will continue to be engaged knowing they contributed to the safety outcomes for themselves and their colleagues with real results (solution implementation).

Can you share examples of Guardian Angel in action?

Yes. For instance: Women’s refugee clients experiencing domestic abuse, who have used the panic button in serious harm incidents. Animal Control Officer Jon Smith faced threats multiple times; the GPS and live voice call allowed Police to locate and protect him. Library staff have used devices to manage violent or medical emergencies, allowing Police and operators to respond quickly. In every case, operators stayed on the line, coordinating help and keeping staff calm - outcomes which would not have been possible with just a phone.

I have a GPS solution in my vehicle – is that enough?

While a vehicle GPS solution can track the location of the vehicle itself, it does not provide personal safety monitoring for your staff when they are outside the vehicle, performing fieldwork, or in high-risk situations. From a health and safety perspective, relying solely on vehicle tracking leaves workers vulnerable to incidents such as medical emergencies, slips, falls, assaults, or duress situations, which may go unnoticed until it’s too late. Dedicated personal lone worker devices provide real-time SOS alerts, automated alerting like fall detection and no movement, and duress reporting directly linked to 24 7 operating monitoring station. This ensures immediate response, reduces risk of harm, and helps your organisation meet duty-of-care obligations to protect employees wherever they work. We do offer vehicle critical alert monitoring such as impact roll over SOS through our A1 Graded in country monitoring stations.

Garmin Devices & App on Everywhere Hub

Guarding your workers so they are never alone with Garmin inReach devices and the Guardian EVERYWHERE Hub satellite solution. Provides seamless easy two way comms, SOS, automated welfare checks and Geo fencing with entry and exit alerts.

80%

of the globe is not covered by cellular communications. Leveraging the Iridium satellite network, Guardian Angel EVERYWHERE enables customers to connect and protect their employees on a single pane of glass.

Global SOS Technology from a Proven Team

• Purpose-built for enterprise & government agencies
• Deployed to mission critical government customers for 15 years
•   More than 100 customers operating in 90 countries around the world
•   Technology platform proven in SOS events

Commercial SOS System Architecture

Guardian EVERYWHERE Hub

All satellite communicators and apps from Guardian EVERYWHERE are integrated with the EVERYWHERE Hub. Administrators can use this powerful, web-based platform to communicate with their team in the field, or in the office, no matter where on the planet they are.

Guardian Everywhere Brochure

Learn how you can bring true peace of mind to your lone & remote staff.

Location, Monitoring & Control

The Guardian Everywhere Hub provides real-time situational awareness and asset tracking on a single pane of glass – giving you the insight of where your assets are and what state they are in – ensuring that your personnel can effectively communicate, monitor and manage any remote operation.

•  Multi-device, multi-network
•  Intelligent Routing
•  Situational awareness
•  Real time tracking & location
•  Two way chat with individuals and teams
•  Broadcast messaging SOS notification & routing
•  Encrypted messages – text, data, audio & video
•  Tools for visualization, data filtering & analytics

Guardian EVERYWHERE Devices

inReach^® Messenger

Features

Small, rugged, lightweight satellite communicator¹ enables two-way text messaging even in areas with no cell coverage
Send two-way messages globally; easily text back and forth directly with friends via the Garmin Messenger^™ app, even when you’re out of cellular coverage
Group messaging via the Garmin Messenger™ smartphone app lets you share your adventures with multiple contacts simultaneously — and have group text chats with friends and family
Check in with contacts directly by using preset messages that do not count toward your allotted text messages¹
Share your GPS location¹
Trigger an interactive SOS to the Garmin IERCC 24/7-staffed monitoring and coordination center for help in an emergency¹
Optimize the way your message is sent through both cellular and satellite communication options¹
Pair with select smart devices and other Garmin handhelds, wearables and marine equipment
Internal, rechargeable lithium battery gives up to 28 days of battery life in 10-minute tracking mode — and provides safety charging to help recover a depleted phone

¹Active satellite subscription required. Some jurisdictions regulate or prohibit the use of satellite communication devices. It is the responsibility of the user to know and follow all applicable laws in the jurisdictions where the device is intended to be used.

Technical Specifications

Display Size	2.53 x 1.1 cm 2.74 cm diagonal (1″ x 0.43″, 1.08″ diagonal)
Battery type	Rechargeable internal lithium-ion
Display Resolution	160 x 68 pixels
GPS	Yes
Dimension	7.8 x 6.4 x 2.3 cm (3.1″ x 2.5″ x 0.9″)
Interface:	USB-C
Waterproof	IPX7
Weight	113.9 g
Display Type	Sunlight-readable, monochrome, transflective memory-in-pixel (MIP)
Battery life	Up to 28 days with a message or location sent every 10 minutes with full sky view; up to 14 days with moderate tree cover Up to 6 days with a message or location sent every 2 minutes with full sky view; up to 3 days with moderate tree cover Up to 46 days with a message or location sent every 30 minutes with full sky view; up to 23 days with moderate tree cover Up to 1 year when powered off
High-sensitivity receiver	Yes

inReach^® Messenger Plus

Features

Compact, rugged, lightweight satellite communicator enables two-way messaging (text, photo, and voice) even in areas with no cell coverage.
Send two-way text messages globally; support for longer messages, emojis, and more through the compatible smartphone app.
Share photos and 30-second voice messages with contacts – helpful for sharing conditions, scenery or emergency information.
Group messaging via the companion app – lets you share with multiple contacts simultaneously (ideal for group trips).
Share GPS location / track your position via live tracking or embedded coordinates in messages.
Trigger an interactive SOS to the 24/7-staffed coordination centre for help in emergencies.
Pair with compatible devices (smartphones with companion app, or other compatible devices) for messaging, location sharing and trip planning.
Robust and rugged build – water-resistant to IPX7 standard (can handle immersion up to 1 m for 30 min), suitable for outdoor and marine environments.
Internal rechargeable lithium‑ion battery- provides up to 600 hours of battery life in 10‑minute tracking mode.

Technical Specifications

Lens Material	Chemically strengthened glass
Dimension	7.8 x 6.4 x 2.3 cm ( 3.1″ x 2.5″ x 0.9″)
Weight	117.2 g (4.1 oz)
Water rating	IPX7
Display Type	Sunlight-readable, monochrome, transflective memory-in-pixel (MIP)
Display Size	2.53 x 1.1 cm 2.74 cm diagonal (1″ x 0.43″, 1.08″ diagonal)
Display Resolution	160 x 68 pixels
Battery type	Rechargeable internal lithium-ion
Battery life	Up to 120 hours with a text message or location sent every 2 minutes in low power messaging mode, up to 70 hours in performance messaging mode.  Up to 600 hours with a text message or location sent every 10 minutes in low power messaging mode, up to 110 hours in performance messaging mode.  Up to 250 Media Messages sent on a single battery charge.  Up to 1 year when powered off.  Note – Battery life estimates are with full sky view and can be significantly impacted by obstructions or tree cover.
Interface	USB-C

inReach^® Mini 3

Features

Compact, rugged satellite communicator with colour touchscreen and intuitive touch interface.
Global two-way messaging and interactive SOS over the Iridium satellite network (active subscription required).
Share your location with friends/family via LiveTrack™ or with your coordinates embedded in your messages.
Digital compass and multi-band GNSS positioning for accurate location tracking.
Pair with the Garmin Explore app on a compatible smartphone to plan trips, sync waypoints and routes, and access maps.
Durable, rugged design – built to MIL-STD-810 standards, water and dust resistant (IP67), suitable for harsh outdoor conditions.
Rechargeable built-in lithium-ion battery (1800 mAh). Up to 350 hours (≈ 14+ days) battery life in 10-minute tracking mode.

Technical Specifications

Lens Material	Chemically strengthened glass
Dimension	5.5 x 9.80 x 2.67 cm (2.16″ x 3.85″ x 1.05″)
Weight	122.2 g (4.31 oz)
Water rating	IP67
MIL-STD-810	Yes (thermal, shock, water); bare unit only
Touchscreen	Yes
Display Type	Transflective colour MIP
Display Size	38.56 x 28.98 mm, 48.26 mm diagonal (1.52″ x 1.14,″ 1.9″ diagonal)
Display Resolution	306 x 230 pixels
Battery type	Rechargeable internal lithium-ion
Battery life	Up to 14 days at 10-minute tracking send interval with standard activity recording with full sky view. Up to 4 days with moderate tree cover (default). Up to 5 days at 10-minute tracking send interval with high detail activity recording with full sky view. Up to 2 days with moderate tree cover. Up to 30 days at 30-minute tracking send interval with standard activity recording with full sky view. Up to 10 days with moderate tree cover. Up to 1 year when powered off.
Interface	USB-C

inReach^® Mini 3 Plus

Features

Compact, rugged satellite communicator with 1.9″ transflective colour touchscreen (306×230 px) for easy navigation and messaging.
Global two-way messaging: send/receive text, photos and 30-second voice messages.
Voice-to-text transcription: incoming voice messages can be converted to text – useful for discreet reading or noisy/quiet environments.
Location sharing, LiveTrack™, and messaging via the satellite network – no mobile signal needed (active subscription required).
Navigation support: Point-to-point navigation, digital compass, and compatibility with the Garmin Explore app for route planning.
Durable, outdoor-ready design: water and dust resistance (IP67) and tested against dust, water, shock and extreme conditions (MIL-STD-810, bare unit only).
Internal rechargeable lithium-ion battery (1800 mAh). Up to 350 hours (≈ 14 days) battery life in 10-minute tracking mode

Technical Specifications

Lens Material	Chemically strengthened glass
Dimension	5.5 x 9.80 x 2.67 cm (2.16″ x 3.85″ x 1.05″)
Weight	125.2 g (4.42 oz)
Water rating	IP67
MIL-STD-810	Yes (thermal, shock, water); bare unit only
Touchscreen	Yes
Display Type	Transflective colour MIP
Display Size	38.56 x 28.98 mm, 48.26 mm diagonal (1.52″ x 1.14,″ 1.9″ diagonal)
Display Resolution	306 x 230 pixels
Battery type	Rechargeable internal lithium-ion
Battery life	Up to 14 days at 10-minute tracking send interval with standard activity recording with full sky view. Up to 4 days with moderate tree cover (default). Up to 5 days at 10-minute tracking send interval with high detail activity recording with full sky view. Up to 2 days with moderate tree cover. Up to 30 days at 30-minute tracking send interval with standard activity recording with full sky view. Up to 10 days with moderate tree cover. Up to 1 year when powered off.
Interface	USB-C

H1 Plus

Features

Battery life: All Satellite Systems + Multi-band: Up to 145 hours. Expedition mode: Up to 840 hours.
Worldwide SOS: Send interactive SOS alerts anytime from anywhere in the world – option to have response from Guardian Angel A1 Graded Monitoring station in Australia or New Zealand
Photo and voice messages: Send photos and voice messages when outside of cellular coverage with built-in camera.
Topographic maps: View terrain contours, elevations, coastlines, rivers, landmarks and more.

Technical Specifications

Physical dimensions	2.6″ x 7.0″ x 1.3″ (6.7 cm x 17.9 cm x 3.3cm)
Display size	1.9″W x 3.0″H (4.7 x 7.7 cm), 3.5″ diagonal (8.9 cm)
Display Resolution	282 x 470 pixels
Display type	Transflective color TFT
Weight	10.2 oz (290 g)
Battery	Rechargeable lithium-ion
Battery life 10 min tracking	Performance messaging mode with 10-min inReach^® tracking: Up to 48 hours
Battery life Expedition Mode	Expedition mode Up to 840 hours
MIL-STD-810	Yes (thermal, shock, water, vibe)
Water rating	IP67

inReach^® Mini 2

Features

Compact, lightweight satellite communicator¹ enables two-way messaging and interactive SOS globally (active satellite subscription required)
Navigate back to where you started by using TracBack® routing
Share your location with loved ones back home at any time (active satellite subscription required) by using your MapShare™ page or with your coordinates embedded in your messages
Get accurate heading information using the digital compass — even when you’re not moving
Sync with the Garmin Explore™ app and website on your compatible smartphone for trip planning and topographical mapping, and create waypoints, courses, activities and collections you can sync to your device
Pair with Garmin devices, such as wearables and handhelds, and use them to send and receive messages and trigger an SOS (active satellite subscription required)
Battery life: up to 14 days in 10-minute tracking mode

¹Some jurisdictions regulate or prohibit the use of satellite communication devices. It is the responsibility of the user to know and follow all applicable laws in the jurisdictions where the device is intended to be used.

Technical Specifications

Display Size	0.9″ x 0.9″ (23 x 23 mm)
Battery type	Rechargeable internal lithium-ion
Display Resolution	176 x 176 pixels
GPS	Yes
Dimension	2.04″ x 3.90″ x 1.03″ (5.17 x 9.90 x 2.61 cm)
Interface:	USB-C
Waterproof	IPX7
Weight	3.5 oz (100 g)
Display Type	Sunlight-readable, monochrome, transflective memory-in-pixel (MIP)
Battery life	Up to 14 days at 10-minute tracking send interval with standard activity recording with full sky view Up to 4 days with moderate tree cover (default) Up to 5 days at 10-minute tracking send interval with high detail activity recording with full sky view Up to 2 days with moderate tree cover Up to 30 days at 30-minute tracking send interval with standard activity recording with full sky view Up to 10 days with moderate tree cover Up to 1 year when powered off
High-sensitivity receiver	Yes

GPSMAP^® 67i

Features

Battery life: UP to 165 hours at 10-minute trackinga dup to 425 hours at 30-minute tracking (expedition mode)
Powered by Iridium: Track and communicate with team members deployed around the globe
Worldwide SOS : Send interactive SOS alerts anytime from anywhere in the world – option to have response from Guardian Angel A1 Graded Monitoring station in Australia or New Zealand
Topographic Maps : View terrain contours, elevations, coastlines, rivers, landmarks and more.

Technical Specifications

Display Size	3.8 x 6.3 cm (1.5″W x 2.5″H ); 7.6 cm diag (3″)
Battery type	Rechargeable, internal lithium-ion
Display Resolution	240 x 400 pixels
GPS	Yes
Dimension	6.2 x 16.3 x 3.5 cm (2.5″ x 6.4″ x 1.4″)
Interface:	USB-C
Waterproof	IPX7
Weight	230 g with batteries
Display Type	Transflective colour TFT
Battery life	Up to 165 hours with inReach® enabled with 10 minute tracking Up to 180 hours in GPS Mode Up to 425 hours in Expedition mode with inReach enabled Up to 840 hours in expedition mode
High-sensitivity receiver	Yes

Secure Garmin inReach^®
Mini 2 for Government

Features

Iridium holds a multi-year, fixedprice contract with the United States Department of Defense (DoD), through the United States Space Force, unlocking Enhanced Mobile Satellite Services (EMSS) capabilities with unlimited usage of Iridium narrowband devices for an unlimited number of subscribers through a dedicated, secure gateway.

Syncs with The EVERYWHERE HUB, our purpose-built monitoring and messaging software, in use by government customers for over 15 years. Includes critical 24/7 SOS functions and location information while providing secure and encrypted messaging in standalone mode and when paired with the EVERYWHERE Smartphone App.

The internal, rechargeable lithium battery gives you up to 14 days use at the default 10-minute tracking mode and up to 30 days with a 30-minute tracking interval

Technical Specifications

Security	AES 256 encrypted protocol FIPS 140-3 compliant encryption Screen-locked with pin code
Messaging	2-way free form text messages 20 quick messages 3 preset messages
Battery Life	336-hour battery at 10-minute tracking Up to 30 days at 30-minute tracking 1 year when powered off
Waterproof	IPX7
Interface	USB C

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“How to Evaluate Lone & Remote Worker Solutions”

Learn how to select the right devices, monitoring & get clarity on the best lone & remote worker solutions for your organisations needs.

Everywhere App

Works alone in cell cover or paired with Garmin device. Messaging, alert notifications, global SOS, advanced mapping with live location information, all within a secure and encrypted app.

Always Connected

Keep track of your team with accurate timestamped map coordinates.

Notifications

Know when one or more of your team members is in distress.

24/7 Global Monitoring

By professionally trained emergency communications personnel.

Secure Encrypted Communications

Stay private and secure knowing all of your team’s communications are encrypted.

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