If my worker has a fall and can’t respond, how does a man down alarm notify emergency services in Australia?
When a man down alarm detects a fall or prolonged stillness, it triggers an automatic alert to a monitoring centre or nominated contacts[cite: 25]. If the worker doesn’t respond to a check-in prompt, the system escalates to emergency services on their behalf [cite: 26].
The Escalation Chain When a Worker Can’t Respond
Most man down systems follow a tiered escalation process[cite: 28]. First, the device or app alerts the worker and waits for them to confirm they’re okay[cite: 29]. If there’s no response within a set window, the alert escalates to a supervisor, safety officer, or 24/7 monitoring centre who can then contact emergency services and provide the worker’s last known GPS coordinates [cite: 30].
Making Sure Your Escalation Process Actually Works
- GPS location must be transmitted with the alert — an alert without coordinates delays response [cite: 32]
- Someone needs to be available to receive and act on alerts around the clock [cite: 33]
- Escalation contacts must be clearly defined and kept up to date [cite: 34]
- Test your escalation chain regularly — gaps only become visible in a real emergency [cite: 35]
- In remote areas, identify whether police, SES, or paramedics should be the first contact [cite: 36]
What Happens When Guardian Angel Safety Receives an Alert
Our 24/7 Australian monitoring centre receives the alert with the worker’s name, location, and incident type[cite: 38]. We attempt to contact the worker directly, then escalate to your nominated contacts, and if needed, dispatch emergency services — all within minutes[cite: 39]. Your worker never has to be able to press a button for help to arrive[cite: 40].