Customer Experience Specialist
Jia is committed to enhancing the experience and safety of lone workers across Australia and New Zealand. Acting as the link between clients, internal teams, and stake holders, she ensures seamless onboarding, training, and support while delivering solutions that meet real-world operational needs.
With a wide work exposure in client relations, project coordination and business liaison, Jia excels at listening to client needs, and building strong, trust-based relationships. Known for her determination, polite and empathetic approach, she thrives on meaningful conversations that drive results and improve outcomes.
Having completed her Business studies in London, before relocating to Australia, Jia combines international perspective with local expertise, consistently applying a clear and human-centered approach in all client engagements.
Book time to chat with me about your lone worker requirements