If my worker has a fall and can’t respond, how does a man down alarm contact emergency services in New Zealand?
A man down alarm detects the fall, prompts the worker to confirm they’re okay, and if there’s no response, escalates to nominated contacts or a monitoring centre who can dispatch NZ emergency services with the worker’s GPS location [cite: 79].
From Incident to Emergency Response in New Zealand
When a man down event is detected, the system sends an alert with the worker’s GPS coordinates to a designated contact or monitoring centre[cite: 81]. A confirmation prompt is sent to the worker — if they don’t respond within a defined window, the incident escalates[cite: 82]. In New Zealand, the monitoring centre or nominated contact then contacts 111 and provides location data [cite: 83].
Getting Your Emergency Response Chain Right
- GPS accuracy matters — ensure your solution tracks location continuously, not just at check-in [cite: 85]
- Rural New Zealand has significant areas of limited mobile coverage — satellite fallback should be considered [cite: 86]
- Nominated contacts must know their responsibilities and be reachable at all hours [cite: 87]
- Provide emergency services with as much context as possible — worker name, employer, last location [cite: 88]
- Test your escalation process against realistic scenarios before relying on it [cite: 89]
24/7 Monitoring So Your Workers Are Never Truly Alone
Our New Zealand-supported monitoring service receives man down alerts around the clock[cite: 91]. When an alert is received, we follow a defined escalation process to contact the worker, then supervisors, then emergency services if needed[cite: 92]. We provide emergency services with precise GPS coordinates and worker details[cite: 93].