Ensuring Safety for Librarians in Public Libraries
Challenge
Risks
Public libraries are vital community hubs, but they also present unique safety challenges for librarians who often are the sole staff member on duty, especially during evening hours or in smaller branch locations.
While generally safe environments, libraries are public spaces where staff can encounter medical emergencies, unruly behaviour, or accidents. It is crucial that employees can send out an alert with ease and in an instant, and that emergency responders can know employees’ exact location quickly and accurately even if they have to keep moving.
Your Librarian staff may have access to panic buttons situated at the main desks, however, this does not help staff them when they are away from the desk or in the car park. Other existing solutions may include pendants tied to the building alarm system. However, you need to keep in mind that these won’t work if staff go outside, lack two-way communication and have no situational awareness. At Guardian Angel Safety, we can help you assess the best solution for your librarians to keep them safe.
- Unruly Behaviour and Confrontations
Confrontations resulting in verbal abuse or physical assaults with patrons violating library policies or exhibiting threatening behaviour.
- Communication Barriers
Being indoors libraries can pose communication and tracking issues making it hard to get help, communicate what type of help is needed and be found as quickly as possible.
- Indoor Location Tracking
Library premises often have many different areas and floors making locating specific people in an emergency difficult. Many alarm options in the market don’t have situational awareness or the ability to track indoors.
- Medical Emergencies
Patrons experiencing health crises within the library.
- General Safety
Accidents or emergencies within the facility requiring immediate attention.
Solution
Equipping librarians with Guardian Angel Safety devices transforms the library into a safer environment for staff and patrons. We have devices with emergency SOS buttons, indoor location tracking, silent alarms, and two-way communication. We have solutions to ensure that librarians have immediate access to assistance when facing any emergency, reinforcing the council’s dedication to creating secure public spaces for learning and community engagement.
- Wearable Safety Devices
Guardian Angel Safety provides wearable devices with emergency SOS buttons and fall detection capabilities. These devices offer employees a lifeline in case of accidents or emergencies, automatically alerting response teams when needed. - Emergency Panic / SOS Button
The emergency SOS button provides immediate alerts for rapid response. Librarians can quickly signal for help in critical situations, improving their chances of receiving timely assistance. - Indoor Location Tracking
Advanced indoor tracking capabilities ensure that assistance is directed precisely to where it’s needed within the library. - Silent Alarms
For situations that require a subtle response, librarians can activate silent alarms to notify security without escalating a confrontational scenario. - Real-Time Two-Way Communication
Solutions include two-way communication features, allowing librarian staff to communicate with security staff or emergency responders, no matter whether inside or outside of the building.
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